CRYO Consumer Privacy Policy

Introduction

Last updated: June 5, 2025

CRYO (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Consumer Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us.

By using our services, you agree to this policy. If you do not agree, please do not use our site.

Information We Collect

We collect personal data in these categories:

  • Identifiers: Name, email, shipping/billing address, phone.
  • Commercial info: Products purchased, purchase history.
  • Internet activity: Browsing history, site interactions, IP address.
  • Geolocation: Approximate location via IP or GPS (if granted).
  • Communications: Newsletter sign-ups, surveys, support inquiries.

We obtain data:

  • Directly from you (orders, account sign-up, support).
  • Automatically (cookies, analytics).
  • From third-parties (payment processors, marketing tools).

How We Use Your Information

We use your data to:

  • Process and ship orders.
  • Manage your account and verify identity.
  • Communicate order updates and marketing (if opted in).
  • Improve and personalize our site.
  • Prevent fraud and comply with legal obligations.

We’ll only use your data for the purposes it was collected, unless we notify you otherwise.

How We Share Your Information

We may share with:

  • Service providers: payment, shipping, analytics, email.
  • Affiliates & partners: with your consent or to provide services.
  • Legal authorities: as required by law.
  • Business transfers: in merger or sale.

We do not sell your personal information.

Your Choices & Rights

You can:

  • Access or correct your account info any time.
  • Opt out of marketing emails via unsubscribe link.
  • Manage cookies in your browser (may affect site features).

Additional rights under law may include data access, deletion, portability, and objection. Contact us below to exercise these rights.

Children

We do not knowingly collect data from anyone under 16. If you believe we have, please let us know and we will remove it promptly.

International Transfers

We may transfer data to our service providers in the U.S. and EU. We ensure:

  • Standard data-transfer agreements are in place.
  • Transfers are limited to necessary data only.

Security

We implement technical and organizational measures to protect your data. No method of transmission over the Internet is 100% secure, but we strive to use industry-standard safeguards.

Changes to This Policy

We may update this policy from time to time. We’ll post the new “Last updated” date at the top when we do.

Contact Information

If you have questions or wish to exercise your rights, email us at privacy@drinkcryo.com.